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Your personal information submitted through forms via our website is processed in accordance with the Data Protection Act 2018 and GDPR. We use this data to provide counselling services, maintain accurate records, and ensure legal compliance. Your submitted forms will be stored securely and accessible only to authorised personnel. If you do not proceed with counselling, your form submission will be deleted 30 days after receipt. If you complete counselling, your personal data will be anonymised, and any unnecessary information will be deleted 30 days after your sessions conclude. For further details, please refer to our Privacy Statement.